Terms of use

1. USE OF THE SERVICES AND SERVICES. The Platform, the Site, the Services, and the information and content made available on the Site and through the Services (as these terms are defined herein) are the sole property of Sivu and its licensors.

1.1 License to the Services. Subject to your ongoing compliance with the Agreement, Sivu grants you a limited, non-exclusive, non-sublicensable and nontransferable license to access and use the Services in accordance with their designed functionality for your personal or internal business purposes. The Services consist of Sivu’s proprietary long-form visual documentation platform (the “Platform”) and certain tools and services associated therewith. In accordance with the functionality of the Services, you may be able to share certain Content (as defined below) with other Registered Users and use the Services to develop, modify, and improve such Content jointly (“Collaborate”).

1.2 Beta Products. Subject to your ongoing compliance with the terms of the Agreement, Sivu may permit you to sign up for a list of individuals (“Waitlist”) from which Sivu may select individuals to test certain trial or beta products or features, including the Beta version of the Platform (collectively, “Beta Products”) as such Beta Products may be offered by Sivu from time to time. In order to sign up for a Waitlist, you must connect a Third-Party Account (as defined below) and provide Sivu with (a) the e-mail address associated with such Third-Party Account and (b) certain information related to your use of the Beta Products. The decision to permit any user to test Beta Products is made in Sivu’s sole discretion, and signing up for a Waitlist does not guarantee that you will be permitted to test or otherwise given access to any Beta Products. You acknowledge that any Beta Products to which you are given access are in a beta stage of development, and you use any Beta Products at your own risk. If you are given access to Beta Products, you agree to provide Feedback (as defined below) to Sivu concerning the functionality and performance of the Beta Products from time to time as reasonably requested by Sivu, including, without limitation, identifying potential errors and improvements.

1.3 Updates. You understand that the Services are evolving. You acknowledge and agree that Sivu may update the Services, including Beta Products, with or without notice to you. You may need to update third-party software from time to time in order to use the Services.

1.4 Linking and Framing. Subject to your ongoing compliance with the terms of this Agreement, Sivu grants you a limited nonexclusive, nontransferable right to use framing technology or a text hyperlink on a third-party site to link to or otherwise connect the Platform for noncommercial purposes, provided that such link does not portray Sivu or our affiliates or any of our Services, Content, products or services in a false, misleading, derogatory or otherwise defamatory manner, and provided further that the linking site does not contain any adult or illegal material or any material that is offensive, harassing or otherwise objectionable in Sivu’s sole discretion. The limited rights granted in this section may be revoked at any time. You may not use a logo or other proprietary graphic of Sivu to link to the Platform or Content without our express written permission.

1.5 Certain Restrictions. The rights granted to you in the Agreement are subject to the following restrictions: (a) you shall not license, sell, rent, lease, transfer, assign, reproduce, distribute, host or otherwise commercially exploit the Services or any portion thereof, including the Site; (b) you shall not frame or utilize framing techniques to enclose any trademark, logo, or other Services (including images, text, page layout or form) of Sivu except as expressly permitted herein; (c) you shall not use any metatags or other “hidden text” using Sivu’s name or trademarks; (d) you shall not modify, translate, adapt, merge, make derivative works of, disassemble, decompile, reverse compile or reverse engineer any part of the Services except to the extent the foregoing restrictions are expressly prohibited by applicable law; (e) you shall not use any manual or automated software, devices or other processes (including but not limited to spiders, robots, scrapers, crawlers, avatars, data mining tools or the like) to “scrape” or download data from any web pages contained in the Site (except that we grant the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials); (f) except as expressly stated herein, no part of the Services may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means; and (g) you shall not remove or destroy any copyright notices or other proprietary markings contained on or in Services. Any future release, update or other addition to Services shall be subject to the Agreement. Sivu, its suppliers and service providers reserve all rights not granted in the Agreement. Any unauthorized use of any Sivu Property terminates the licenses granted by Sivu pursuant to the Agreement.

1.6 Sivu Communications. By entering into this Agreement or using the Services, you agree to receive communications from us, including via e-mail, text message, calls, and push notifications. You agree that texts, calls or prerecorded messages may be generated by automatic telephone dialing systems. Communications from us and our affiliated companies may include but are not limited to: operational communications concerning your Account or the use of the Services, updates concerning new and existing features on the Services, communications concerning promotions run by us or our third-party partners, and news concerning Sivu and industry developments. Standard text messaging charges applied by your cell phone carrier will apply to text messages that we send. IF YOU WISH TO OPT OUT OF PROMOTIONAL EMAILS, YOU CAN UNSUBSCRIBE FROM OUR PROMOTIONAL EMAIL LIST BY FOLLOWING THE UNSUBSCRIBE OPTIONS IN THE PROMOTIONAL EMAIL ITSELF.
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2. REGISTRATION.

2.1 Registering Your Account. In order to access certain features of the Services you may be required to become a Registered User. For purposes of the Agreement, a “Registered User” is a user who has registered an account on the Site (“Account”).

2.2 Access Through a Third-Party Service. You may sign into or otherwise link your Account with an valid account that you hold through a compatible third-party service (“Third-Party Account”) by allowing Sivu to access your Third-Party Account, as is permitted under the applicable terms and conditions that govern your use of such Third-Party Account. You represent that you are entitled to disclose your Third-Party Account login information to Sivu and/or grant Sivu access to your Third-Party Account (including, but not limited to, for use for the purposes described herein) without breach by you of any of the terms and conditions that govern your use of the applicable Third-Party Account and without obligating Sivu to pay any fees or making Sivu subject to any usage limitations imposed by such third-party service providers. By granting Sivu access to any Third-Party Accounts, you understand that Sivu may access, make available and store (if applicable) any information, data, text, software, music, sound, photographs, graphics, video, messages, tags and/or other materials accessible through Services (collectively, “Content”) that you have provided to and stored in your Third-Party Account so that it is available on and through Services via your Account, solely as permitted by the functionality of the Services and your permission settings in such Third-Party Account. Unless otherwise specified in the Agreement, all Content made available from or through your Third-Party Account shall be considered to be Your Content (as defined in Section 3.1 (Types of Content)) for all purposes of the Agreement. Depending on the Third-Party Accounts you choose and subject to the privacy settings that you have set in such Third-Party Accounts, personally identifiable information that you post to your Third-Party Accounts may be available on and through your Account on the Services. Please note that if a Third-Party Account or associated service becomes unavailable, or Sivu’s access to such Third-Party Account is terminated by the third-party service provider, then any Content made available from or through such Third-Party Account may no longer be available on and through Services. You may have the ability to disable the connection between your Account and your Third-Party Accounts at any time by accessing your settings within such Third-Party Account. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD-PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD-PARTY SERVICE PROVIDERS, AND Sivu DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH THIRD-PARTY SERVICE PROVIDERS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNTS. Sivu makes no effort to review any SNS Content for any purpose, including but not limited to, for accuracy, legality or noninfringement, and Sivu is not responsible for any SNS Content.

2.3 Registration Data. In registering an account on the Site, you agree to (a) provide true, accurate, current and complete information about yourself as prompted by the registration form (the “Registration Data”); and (b) maintain and promptly update the Registration Data to keep it true, accurate, current and complete. You represent that you are (i) at least sixteen (16) years old; (ii) of legal age to form a binding contract; and (iii) not a person barred from using Services under the laws of the United States, your place of residence or any other applicable jurisdiction. You are responsible for all activities that occur under your Account. You may not share your Account or password with anyone, and you agree to notify Sivu immediately of any unauthorized use of your password or any other actual or suspected breach of security. If you provide any information that is untrue, inaccurate, not current or incomplete, or Sivu has reasonable grounds to suspect that any information you provide is untrue, inaccurate, not current or incomplete, Sivu has the right to suspend or terminate your Account and refuse any and all current or future use of the Services (or any portion thereof). You agree not to create an Account or use Services if your Account has been previously removed by Sivu, or if you have been previously banned from any of the Services.

2.4 Your Account. Notwithstanding anything to the contrary herein, you acknowledge and agree that you shall have no ownership or other property interest in your Account, and you further acknowledge and agree that all rights in and to your Account are and shall forever be owned by and inure to the benefit of Sivu.

2.5 Necessary Equipment and Software. You must provide all equipment and software necessary to connect to Services, including but not limited to, a mobile device that is suitable to connect with and use Services, in cases where the Services offer a mobile component. You are solely responsible for any fees, including Internet connection or mobile fees, that you incur when accessing Services.

3. RESPONSIBILITY FOR CONTENT.

3.1 Types of Content. You acknowledge that all Content, including Services, is the sole responsibility of the party from whom such Content originated. This means that you, and not Sivu, are entirely responsible for all Content that you upload, post, e-mail, transmit or otherwise make available (“Make Available”) through Services (“Your Content”), and that you and other Registered Users of the Services, and not Sivu, are similarly responsible for all Content that you and they Make Available through Services (“User Content”).

3.2 No Obligation to Pre-Screen Content. You acknowledge that Sivu has no obligation to pre-screen Content (including, but not limited to, User Content), although Sivu reserves the right in its sole discretion to pre-screen, refuse or remove any Content. You acknowledge and agree that you have no expectation of privacy concerning the transmission of Your Content on or through the Services.

3.3 Storage. Unless expressly agreed to by Sivu in writing elsewhere, Sivu has no obligation to store any of Your Content that you Make Available on Services. Sivu has no responsibility or liability for the deletion or accuracy of any Content, including Your Content; the failure to store, transmit or receive transmission of Content; or the security, privacy, storage, or transmission of other communications originating with or involving use of the Services. Certain Services may enable you to specify the level at which such Services restrict access to Your Content. You are solely responsible for applying the appropriate level of access to Your Content. If you do not choose, the system may default to its most permissive setting. You agree that Sivu retains the right to create reasonable limits on Sivu’s use and storage of the Content, including Your Content, such as limits on file size, storage space, processing capacity, and similar limits described on the Site and as otherwise determined by Sivu in its sole discretion.

4. OWNERSHIP.

4.1 Services. Except with respect to Your Content and User Content, you agree that Sivu and its suppliers own all rights, title and interest in Services (including but not limited to, any computer code, themes, objects, concepts, artwork, animations, sounds, audiovisual effects, methods of operation, moral rights, documentation, and Sivu software). You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying any Services.

4.2 Trademarks. Sivu and all related graphics, logos, service marks and trade names used on or in connection with any Services or in connection with the Services are the trademarks of Sivu and may not be used without permission in connection with your, or any third-party, products or services. Other trademarks, service marks and trade names that may appear on or in Services are the property of their respective owners.

4.3 Your Content. Sivu does not claim ownership of Your Content. However, when you as a Registered User post or publish Your Content on or in Services, you represent that you own and/or have a royalty-free, perpetual, irrevocable, worldwide, non-exclusive right (including any moral rights) and license to use, license, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, derive revenue or other remuneration from, and communicate to the public, perform and display Your Content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or later developed, for the full term of any worldwide intellectual property right that may exist in Your Content.

4.4 License to Your Content. Subject to any applicable account settings that you select, you grant Sivu a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive and fully sublicensable right (including any moral rights) and license to use, license, distribute, reproduce, modify, adapt, publicly perform, and publicly display Your Content (in whole or in part) for the purposes of operating and providing Services to you and to our other Registered Users. You further grant any Registered User with whom you choose to Collaborate a fully paid, royalty-free, revocable, worldwide, non-exclusive right and license to use, modify, adapt, publicly perform, and publicly display Your Content in accordance with your Account settings and the functionality of the Services. Please remember that any of Your Content that you submit to any “public” area of the Services may be visible to other Registered Users or other visitors to the Site. You warrant that the holder of any worldwide intellectual property right, including moral rights, in Your Content, has completely and effectively waived all such rights and validly and irrevocably granted to you the right to grant the license stated above. You agree that you, not Sivu, are responsible for all of Your Content that you Make Available on or in Services. Any Content posted by you may not contain content that violates Sivu’s Acceptable Use Policy, as determined by Sivu in its sole discretion.

4.5 Feedback. You agree that submission of any ideas, suggestions, documents, and/or proposals to Sivu, whether through the Site or any other (“Feedback”) is at your own risk and that Sivu has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You hereby grant to Sivu a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Services and/or Sivu’s business.

5. USER CONDUCT. As a condition of use, you agree not to use Services for any purpose that is prohibited by this Agreement or by applicable law. You shall not (and shall not permit any third party to) either (a) take any action or (b) Make Available any Content on or through Services that: (i) infringes any patent, trademark, trade secret, copyright, right of publicity or other right of any person or entity; (ii) is unlawful, threatening, abusive, harassing, defamatory, libelous, deceptive, fraudulent, invasive of another’s privacy, tortious, obscene, offensive, or profane, each as determined in Sivu’s sole discretion; (iii) constitutes unauthorized or unsolicited advertising, junk or bulk e-mail; (iv) involves commercial activities and/or sales, such as contests, sweepstakes, barter, advertising, or pyramid schemes without Sivu’s prior written consent; (v) impersonates any person or entity, including any employee or representative of Sivu; (vi) interferes with or attempt to interfere with the proper functioning of the Services or uses Services in any way not expressly permitted by this Agreement; or (vii) attempts to engage in or engage in, any potentially harmful acts that are directed against Services, including but not limited to violating or attempting to violate any security features of the Services, using manual or automated software or other means to access, “scrape,” “crawl” or “spider” any pages contained in Services, introducing viruses, worms, or similar harmful code into Services, or interfering or attempting to interfere with use of the Services by any other user, host or network, including by means of overloading, “flooding,” “spamming,” “mail bombing,” or “crashing” Services. You agree to comply with Sivu’s Acceptable Use Policy, as incorporated herein by reference and as may be updated from time to time.

6. MONITORING AND ENFORCEMENT. Sivu may, but is not obligated to, monitor or review Services and Content at any time. Although Sivu does not generally monitor user activity occurring in connection with Services or Content, Sivu reserves the right to: (a) remove or refuse to post any of your Content for any or no reason in our sole discretion; (b) take any action with respect to any of your Content that we deem necessary or appropriate in our sole discretion, including if we believe that such Content violates this Agreement, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Services or the public, or could create liability for Sivu; (c) disclose your identity or other information about you to any third party who claims that material posted by you violates their rights, including their intellectual property rights or their right to privacy; (d) take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Services; and/or (e) terminate or suspend your access to all or part of the Services for any or no reason, including without limitation, any violation of this Agreement.

7. INTERACTIONS WITH OTHER USERS.

7.1 User Responsibility. You are solely responsible for your interactions with other Registered Users and any other parties with whom you interact on or through the Services; provided, however, that Sivu reserves the right, but has no obligation, to intercede in such disputes. You agree that Sivu will not be responsible for any liability incurred as the result of such interactions.

7.2 Content Provided by Other Users. Services may contain User Content provided by other Registered Users. Sivu is not responsible for and does not control User Content. Sivu has no obligation to review or monitor, and does not approve, endorse or make any representations or warranties with respect to, User Content. You use all User Content and interact with other Registered Users at your own risk.

8. FEES AND PURCHASE TERMS.

8.1 Fees. Certain products or services offered on or through the Services may be provided for a fee or other charge, including services or features for which access and use is purchased on a time limited basis (each a “Subscription” and the fee for such Subscription, the “Service Subscription Fee”). You agree to pay all fees or charges to your Account, including Subscription Service Fees, in accordance with the fees, charges, and billing terms in effect at the time a fee or charge is due and payable. Sivu may add new products and services for additional fees and charges, or amend fees and charges for existing products and services, at any time in its sole discretion.

8.2 Free Trials and Other Promotions. Certain Subscription offerings may be available on a free trial basis (a “Free Trial”), the period of which will be communicated to you via the Services. Unless otherwise expressly set forth, your use of any such Subscription offerings will expire at the end of the Free Trial, and any further use of such offerings is prohibited unless you purchase a Subscription to such offerings. To the extent expressly indicated at the time of signing up for a Free Trial, your Free Trial will automatically convert to a paid Subscription and your Payment Provider will be charged for the applicable Subscription at the end of your Free Trial unless you cancel the Subscription in accordance with Section 8.1 before the Free Trial ends. If you fail to cancel the Subscription before the Free Trial ends, you will be responsible for payment for the full term of the Subscription period. Unless otherwise expressly stated, any free trial or other promotion that provides a registered user level access to the Services must be used within the specified time of the trial.

8.3 No Refunds. THERE ARE NO REFUNDS FOR ANY PRODUCTS OR SERVICES PURCHASED ON OR THROUGH THE SERVICES AND WE ARE NOT OBLIGATED TO PROVIDE ANY CREDITS FOR PARTIALLY USED SUBSCRIPTIONS.

8.4 Taxes. If at any point in the future, Sivu begins to charge a fee for any of its Services (“Fee(s)”) and Sivu determines it has an obligation to collect Sales Tax from you in connection with this Agreement, Sivu shall collect such Sales Tax in addition to the Fee(s). If any Services, or payments for any Services, under the Agreement are subject to Sales Tax in any jurisdiction and you have not remitted the applicable Sales Tax to Sivu, you will be responsible for the payment of such Sales Tax and any related penalties or interest to the relevant authority, and you will indemnify Sivu for any liability or expense Sivu may incur in connection with such Sales Taxes. Upon Sivu’s request, you will provide it with official receipts issued by the appropriate taxing authority, or other such evidence that you have paid all applicable taxes. For purposes of this section, “Sales Tax” shall mean any sales or use tax and any other tax measured by sales proceeds that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax.

8.5 Withholding Taxes. You agree to make all payments of fees to Sivu free and clear of, and without reduction for, any withholding taxes. Any such taxes imposed on payments of fees to Sivu will be your sole responsibility, and you will provide Sivu with official receipts issued by the appropriate taxing authority, or such other evidence as we may reasonably request, to establish that such taxes have been paid.

8.6 Advertising Revenue. Sivu reserves the right to display Third-Party Ads before, after, or in conjunction with User Content posted on the Services, and you acknowledge and agree that Sivu has no obligation to you in connection therewith (including, without limitation, any obligation to share revenue received by Sivu as a result of such advertising).

9. INDEMNIFICATION. You agree to indemnify and hold Sivu, its parents, subsidiaries, affiliates, officers, employees, agents, partners, suppliers, and licensors (each, a “Sivu Party” and collectively, the “Sivu Parties”) harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of any and all of the following: (a) Your Content; (b) your use of, or inability to use, the Services, whether in whole or in part; (c) your violation of the Agreement; (d) your violation of any rights of another party, including any Registered Users; or (e) your violation of any applicable laws, rules or regulations. Sivu reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Sivu in asserting any available defenses. You agree that the provisions in this section will survive any termination of your Account, the Agreement and/or your access to Services.

10. DISCLAIMERS OF WARRANTIES AND CONDITIONS.

10.1 As Is. YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK, AND THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. Sivu PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT ARISING FROM USE OF THE SITE AND/OR THE SERVICES, INCLUDING WITHOUT LIMITATION BETA PRODUCTS.

(a) SIVU PARTIES MAKE NO WARRANTY, REPRESENTATION OR CONDITION THAT: (1) THE SERVICES WILL MEET YOUR REQUIREMENTS; (2) YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; OR (3) THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE.

(b) ANY CONTENT DOWNLOADED FROM OR OTHERWISE ACCESSED THROUGH THE SERVICES IS ACCESSED AT YOUR OWN RISK, AND YOU SHALL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY, INCLUDING, BUT NOT LIMITED TO, YOUR COMPUTER SYSTEM AND ANY DEVICE YOU USE TO ACCESS THE SERVICES, OR ANY OTHER LOSS THAT RESULTS FROM ACCESSING SUCH CONTENT.

(c) THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS. SIVU MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO THE SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF THE SERVICES.

(d) THE SERVICES MAY BE SUBJECT TO DELAYS, CANCELLATIONS AND OTHER DISRUPTIONS. SIVU MAKES NO WARRANTY, REPRESENTATION OR CONDITION WITH RESPECT TO THE SERVICES, INCLUDING BUT NOT LIMITED TO, THE QUALITY, EFFECTIVENESS, REPUTATION AND OTHER CHARACTERISTICS OF THE SERVICES.

(e) FROM TIME TO TIME, SIVU MAY OFFER NEW “BETA” FEATURES OR TOOLS WITH WHICH ITS USERS MAY EXPERIMENT, INCLUDING BETA PRODUCTS. SUCH FEATURES OR TOOLS ARE OFFERED SOLELY FOR EXPERIMENTAL PURPOSES AND WITHOUT ANY WARRANTY OF ANY KIND, AND MAY BE MODIFIED OR DISCONTINUED AT Sivu’S SOLE DISCRETION. THE PROVISIONS OF THIS SECTION APPLY WITH FULL FORCE TO SUCH FEATURES OR TOOLS.

10.2 No Liability for Conduct of Third Parties. YOU ACKNOWLEDGE AND AGREE THAT SIVU PARTIES ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD SIVU PARTIES LIABLE, FOR THE CONDUCT OF THIRD PARTIES, INCLUDING OPERATORS OF EXTERNAL SITES, AND THAT THE RISK OF INJURY FROM SUCH THIRD PARTIES RESTS ENTIRELY WITH YOU.
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10.3 No Liability for Conduct of Other Users. YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER USERS OF THE SERVICES. YOU UNDERSTAND THAT Sivu DOES NOT MAKE ANY ATTEMPT TO VERIFY THE STATEMENTS OF USERS OF THE SERVICES. Sivu MAKES NO WARRANTY THAT THE GOODS OR SERVICES PROVIDED BY THIRD PARTIES WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS. SIVU MAKES NO WARRANTY REGARDING THE QUALITY OF ANY SUCH GOODS OR SERVICES, OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY USER CONTENT OBTAINED THROUGH THE SERVICES.

12. PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT. It is Sivu’s policy to terminate membership privileges of any Registered User who repeatedly infringes copyright upon prompt notification to Sivu by the copyright owner or the copyright owner’s legal agent. Without limiting the foregoing, if you believe that your work has been copied and posted on Services in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: (a) an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; (b) a description of the copyrighted work that you claim has been infringed; (c) a description of the location on Services of the material that you claim is infringing; (d) your address, telephone number and e-mail address; (e) a written statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent or the law; and (f) a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf. Contact us via email (hei@sivu.so) for notice of claims of copyright infringements or misuse.

13. TERM AND TERMINATION.

13.1 Term. The Agreement commences on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use Services, unless terminated earlier in accordance with the Agreement.
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13.2 Prior Use. Notwithstanding the foregoing, you hereby acknowledge and agree that the Agreement commenced on the earlier to occur of (a) the date you first used the Services or (b) the date you accepted the Agreement, and will remain in full force and effect while you use any Services, unless earlier terminated in accordance with the Agreement.

13.3 Termination of Services by Sivu. Sivu has the right to, immediately and without notice, suspend or terminate any Services provided to you. You agree that all terminations shall be made in Sivu’s sole discretion and that Sivu shall not be liable to you or any third party for any termination of your Account.
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13.4 Termination of Services by You. If you want to terminate the Services provided by Sivu, you may do so by closing your Account for all of the Services that you use.

13.5 Effect of Termination. Termination of any Service may include removal of access to such Service and barring of further use of the Service. Termination of all Services also may include deletion of your password and all related information, files and Content associated with or inside your Account (or any part thereof), including Your Content. Upon termination of any Service, your right to use such Service will automatically terminate immediately. You understand that any termination of the Services may involve deletion of Your Content associated therewith from our live databases. Sivu will not have any liability whatsoever to you for any suspension or termination, including for deletion of Your Content. All provisions of the Agreement which by their nature should survive, shall survive termination of the Services, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
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13.6 No Subsequent Registration. If your registration(s) with, or ability to access, Services or any other Sivu community, is discontinued by Sivu due to your violation of any portion of the Agreement or for conduct otherwise inappropriate for the Services as determined in Sivu’s sole discretion, then you agree that you shall not attempt to re-register with or access any of the Services through use of a different email account or otherwise, and you acknowledge that you will not be entitled to receive a refund for fees related to those Services to which your access has been terminated. In the event that you violate the immediately preceding sentence, Sivu reserves the right, in its sole discretion, to immediately take any or all of the actions set forth herein without any notice or warning to you.

15. DISPUTE RESOLUTION. Please read this Arbitration Agreement carefully. It is part of your contract with Sivu and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.

15.1 Applicability of Arbitration Agreement. All claims and disputes in connection with the Terms or the use of any product or service provided by the Company that cannot be resolved informally or in small claims court shall be resolved by binding arbitration on an individual basis under the terms of this Arbitration Agreement. Unless otherwise agreed to, all arbitration proceedings shall be held in English. This Arbitration Agreement applies to you and the Company, and to any subsidiaries, affiliates, agents, employees, predecessors in interest, successors, and assigns, as well as all authorized or unauthorized users or beneficiaries of services or goods provided under the Terms.
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15.2 Notice Requirement and Informal Dispute Resolution.

Before either party may seek arbitration, the party must first send to the other party a written Notice of Dispute describing the nature and basis of the claim or dispute, and the requested relief. A Notice to the Company should be sent to: Sofiankatu 4, 00170 Finland. After the Notice is received, you and the Company may attempt to resolve the claim or dispute informally. If you and the Company do not resolve the claim or dispute within thirty (30) days after the Notice is received, either party may begin an arbitration proceeding. The amount of any settlement offer made by any party may not be disclosed to the arbitrator until after the arbitrator has determined the amount of the award to which either party is entitled.

16. GENERAL PROVISIONS.

16.1 Electronic Communications. The communications between you and Sivu may take place via electronic means, whether you visit Services or send Sivu e-mails, or whether Sivu posts notices on Services or communicates with you via e-mail. For contractual purposes, you (a) consent to receive communications from Sivu in an electronic form; and (b) agree that all terms and conditions, agreements, notices, disclosures, and other communications that Sivu provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing.
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16.2 Release. You hereby release Sivu Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from your use of the Services, including but not limited to, any interactions with or conduct of other Users or third-party sites of any kind arising in connection with or as a result of the Agreement or your use of the Services. If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” The foregoing release does not apply to any claims, demands, or any losses, damages, rights and actions of any kind, including personal injuries, death or property damage for any unconscionable commercial practice by a Sivu Party or for such party’s fraud, deception, false, promise, misrepresentation or concealment, suppression or omission of any material fact in connection with the Site or any Services provided hereunder.
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16.3 Assignment. The Agreement, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated or otherwise transferred by you without Sivu’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. Sivu may freely assign this Agreement and its rights and obligations hereunder without notice to you.
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16.4 Force Majeure. Sivu shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to, acts of God, war, terrorism, riots, embargos, acts of civil or military authorities, fire, floods, accidents, strikes or shortages of transportation facilities, fuel, energy, labor or materials. If a force majeure event occurs that affects Sivu’s performance of its obligations under the Agreement: (a) Sivu will contact you as soon as reasonably possible to notify you; and (b) Sivu’s obligations under the Agreement will be suspended and the time for Sivu’s performance of its obligations will be extended for the duration of the force majeure event. You may cancel any Services materially impacted by a force majeure event which has continued for more than 30 days. To cancel please contact Sivu.

16.5 Questions, Complaints, Claims. If you have any questions, complaints or claims with respect to Services, please contact us at the address provided in Section 16.9 We will do our best to address your concerns. If you feel that your concerns have been addressed incompletely, we invite you to let us know for further investigation.
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16.6 Exclusive Venue. To the extent the parties are permitted under this Agreement to initiate litigation in a court, both you and Sivu agree that all claims and disputes arising out of or relating to the Agreement will be litigated exclusively in the district court of Helsinki, Finland.

16.7 Governing Law and Jurisdiction. THE TERMS AND ANY ACTION RELATED THERETO WILL BE GOVERNED AND INTERPRETED BY AND UNDER THE LAWS OF FINLAND, WITHOUT GIVING EFFECT TO ANY PRINCIPLES THAT PROVIDE FOR THE APPLICATION OF THE LAW OF ANOTHER JURISDICTION. THE UNITED NATIONS CONVENTION ON CONTRACTS FOR THE INTERNATIONAL SALE OF GOODS DOES NOT APPLY TO THE AGREEMENT.

16.8 Choice of Language. It is the express wish of the parties that the Agreement and all related documents have been drawn up in English.

16.9 Notice. Where Sivu requires that you provide an e-mail address, you are responsible for providing Sivu with your most current e-mail address. In the event that the last e-mail address you provided to Sivu is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by the Agreement, Sivu’s dispatch of the e-mail containing such notice will nonetheless constitute effective notice. You may give notice to Sivu via email (hei@sivu.so).

16.10 Waiver. Any waiver or failure to enforce any provision of the Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.

16.11 Severability. If any portion of this Agreement is held invalid or unenforceable, that portion shall be construed in a manner to reflect, as nearly as possible, the original intention of the parties, and the remaining portions shall remain in full force and effect.

16.12 Export Control. You may not use, export, import, or transfer Services except as authorized by the laws of the jurisdiction in which you obtained Services, and any other applicable laws. In particular, but without limitation, Services may not be exported or re-exported (a) into any embargoed countries, or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using Services, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties. You also will not use Services for any purpose prohibited by U.S. law, including the development, design, manufacture or production of missiles, nuclear, chemical or biological weapons. You acknowledge and agree that products, services or technology provided by Sivu are subject to the export control laws and regulations of the European Union. You shall comply with these laws and regulations and shall not, without prior government authorization, export, re-export, or transfer Sivu products, services or technology, either directly or indirectly, to any country in violation of such laws and regulations.

16.13 Entire Agreement. The Agreement is the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersedes and merges all prior discussions between the parties with respect to such subject matter.

17. INTERNATIONAL PROVISIONS. The following provisions shall apply only if you are located in the countries listed below.

17.1 United Kingdom. A third party who is not a party to the Agreement has no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any provision of the Agreement, but this does not affect any right or remedy of such third party which exists or is available apart from that Act.
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17.2 Germany. Notwithstanding anything to the contrary in Section 11 (Limitation of Liability), Sivu is also not liable for acts of simple negligence (unless they cause injuries to or death of any person), except when they are caused by a breach of any substantial contractual obligations (vertragswesentliche Pflichten).